At Mainstay we want to know you and your company. We also welcome you to take a moment to find out about us.
Mission
Vision & Purpose To build a business that will provide local industrial customers with products & services we know and have available. To help the companies of the products we promote & sell to grow their market share in the area we cover. To generate a profit for: a) providing for our families current and future needs, b) building a business to a level that is self-supporting for future long-term growth & c) giving to Christian Ministries.
Goals
Client Satisfaction
To create an atmosphere of cooperation and availability of industrial products and services, and to follow through on all requests to the satisfaction of the customer.
Betterment of Self and Business
To better ourselves in knowledge of business, products and services through continuing education, interaction with clients, and observation of technology trends in the market. To continue to grow in availability of products, services and financial strength.
Foster Understanding and Community Service
To create community interest in industrial related fields and help potential clients understand the need for our products and services.
Create a Christian Based Business
To create a business grounded in the ethics and teaching of Jesus Christ and to witness for our Lord in the way we conduct ourselves and business.
Philosophy
Customer-first focused. At Mainstay we have several product options available. We will also help find products or services to meet the customer's needs whether we sell it or not.
This focus will put the customer and their needs ahead of Mainstay and the companies we sell for. When asked "Who do you represent?" The answer is the customers we sell to and not the list of manufacturer's whose products we sell for.
This may mean helping a customer buy products elsewhere. As long as their needs are met and their problems are solved they will be satisfied and remember who helped them. We believe that the sales will come.
We will also focus on helping local organizations such as Association for Facilities Engineering to assist in educating, training and communicating with our customer base on topics and issues that they are concerned with. This will help build a more educated, trained & certified customer base for years to come.
